Category: CustomerService
Another of the problems faced by Nigerians on their mobile devices, apart from getting unsolicited messages and automatic renewal of data subscriptions, is choosing the best and most cost-effective …
So many people are faced with the challenge of stopping auto- renewal for data subscription on their SIM cards. This situation has led to some unpleasant character(s) in so …
If you’re not from these parts, you might wonder what the big deal is with getting a driver’s license ‘without greasing palms’. You see the service is basic but …
This is not an advert! This is real life. So often, we are quick to jump on social media and criticise banks/shops/telecoms networks etc when they fail to perform. …
Unsolicited text messages are the achilles heel of the modern day contraption called the mobile phone, causing bursts or anger and irritation among mobile phone owners. Some have even …
This article is a result of a collective effort and teamwork. As a result, we have highlighted on parts where different responses have been offered by the same bank …
Conservative estimates suggest that there were 167,371,945 mobile phone users in Nigeria in 2014. The average Nigerian mobile phone user owns 2-3 devices: one “odeshi” all-purpose torchlight phone, one smart …
**Disclaimer: I neither work for, nor own a competing airline. I’m not being paid to do this either. However, I do feel that that we as consumers have a …
Yesterday, like thousands of GTBank current account customers, I woke up to an unwelcome, ill-timed gift which arrived in this format: “Desc: SI TRANSACTION (DIFFERENT CUSTOMERS)-GeNS CHARGE FOR 26NOV2015-06JAN2016.” It …
I recently noticed a review button on MTN’s website. I almost dismissed it, but curiosity got the better of me. I needed to know what this button did. Clicked, and would …
